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Zyxel WAC500H
802.11ac Wave 2 Wall-Plate Unified Access Point

Zyxel WAC500H

Zyxel Products
Zyxel Wireless
Zyxel 802.11ac Wave 2 Wall-Plate Unified Access Point
List Price: $254.99
Our Price: $179.99

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Get not only wireless but wired and PoE connectivity, too

Today’s business and leisure travelers expect to connect high-speed WiFi when stepping into a hotel and would consider internet connectivity the top amenity. Most travelers won’t hesitate to report bad WiFi experience and bother to come back again. So do you want a breakout rating in TripAdvisor?

The Zyxel WAC500H 802.11ac Wave 2 Wall-Plate Unified Access Point is an adaptive WiFi and Switch for hotels. It features beamforming to optimize RF and two downlink Gigabit Ethernet ports – one of which has PoE function to power up in-room services, such as a VoIP phone. More importantly, the WAC500H can be easily mounted on outlet boxes, wall or desk without the need for any additional mounting kit.

  • Clever wired and wireless network solution for individual hotel guest rooms
  • The versatile wall-plate AP design that can be mounted on wall plates or directly in anywhere
  • Up to 300% more performance from MU-MIMO technology
  • Enterprise-class 2x2 802.11ac Wave 2 AP supporting combined data rates of up to 1.2 Gbps
  • Two downlink Gigabit Ethernet ports, including one with PoE to power for VoIP phones or other devices
  • Protect against 4G/5G cellular network interference with Zyxel advanced cellular mitigation design


Versatile mounting options in hotel guest rooms

The Zyxel WAC500H’ low profile and versatile mounting design make it a perfect choice for hotel guest rooms. It easily blends into tasteful decorations and can be mounted directly on an outlet box or any obscure locations, even simply on desktop. For the best aesthetics, the Ethernet cable and coaxial cable can run out from the cable channel that keeps WAC500H slim and fit in a limited space.

Welcome your guest with high-speed Wi-Fi

Greet every guest with easy log-in and flicker-free WiFi is as important as warm smiles. Designed for hotel guest rooms, the Zyxel WAC500H features beamforming to dynamically change the signal direction to provide superb performance for each individual client. The WAC500H promises hotel guests with enjoyable, ubiquitous HD streaming experience on their mobile devices.

Extending modern in-room services with a box

Nowadays, hotels provide guests with a range of in-room services including smart TV, VoIP and network for homelike comfort. To achieve this, each room has many cables and switches that require more investment and are difficult to maintain. Let’s keep the budget and cabling effort to the minimum. More than just a WiFi AP serving highspeed networks, the Zyxel WAC500H has two local Gigabit Ethernet ports to securely attach wired devices while one of these ports supplies PoE power to the attached devices without the need for electric outlets and power cables.

NebulaFlex Pro–simply manage it your way!

The NebulaFlex Pro provides extended flexibility, allowing users to easily switch among standalone, on-promises controller or our intuitive NCC (Nebula Control Center) modes any time according to your needs without additional cost while protecting wireless technology investments. The privilege of one-year professional pack you can get once upon registration on Nebula includes wireless health, sitewide topology, 365-day statistics on the devices and clients monitoring along with more upcoming advanced features on NCC and its App.

* Zyxel Smart Connect is supported on selected models. Please refer to the specifications for more details.

Application Diagram:

Application Diagram


WAC500H Specifications
Standard IEEE802.11 ac/n/g/b/a
2.4GHz Wireless speed 300Mbps
5GHz Wireless speed 866Mbps
2.4GHz Wireless frequency USA (FCC): 2.412 to 2.462 GHz
Europe (ETSI): 2.412 to 2.472 GHz
5GHz Wireless frequency USA (FCC): 5.15 to 5.25 GHz; 5.725 to 5.850 GHz
European (ETSI): 5.15 to 5.35 GHz; 5.470 to 5.725 GHz
Bandwidth 20-, 40- and 80-MHz
Conducted typical transmit output power US (2.4GHz/5GHz) 23/26dBm
EU (2.4GHz/5GHz) 19/26dBm
RF Design
Antenna type 2x2 MIMO Embedded Antenna
2.4GHz Antenna gain 3 dBi
5GHz Antenna gain 4 dBi
Minimum receive sensitivity Up to -99 dBm
WLAN Features
Band steering Yes
WDS/ Mesh Yes
Fast roaming Pre-authentication, PMK caching and 802.11r/k/v
Load balancing Yes
Encryption Yes
Authentication Yes
Access management Yes
IPv6 Yes
DiffServ marking Yes
Operating mode Nebula Cloud managed/controller-managed / standalone
ZON Utility
  • Discovery of Zyxel switches, APs and gateways
  • Centralized and batch configurations
    • IP configuration
    • IP renew
    • Device reboot
    • Device locating
    • Web GUI access
    • Firmware upgrade
    • Password configuration
Zyxel Wireless Optimizer
  • WiFi AP planning
  • WiFi coverage detection
  • Wireless health management
Web UI/ CLI Yes
Physical Specifications
Item Dimensions (WxDxH)(mm/in.) 173 x 97 x 29 / 6.81 x 3.82 x 1.14
Weight (kg/lb.) 223 / 0.49
Packing Dimensions (WxDxH)(mm/in.) 195 x 120 x 53 / 7.68 x 4.72 x 2.09
Weight (kg/lb.) 444 / 0.98
Included accessories Multi-purpose mounting bracket with screws
MTBF (hr) 542,017
Environmental Specifications
Operating Temperature 0°C to 50°C/32°F to 122°F
Humidity 10% to 90% (non-condensing)
Storage Temperature -30°C to 70°C/-22°F to 158°F
Humidity 10% to 90% (non-condensing)
Radio FCC Part 15C, FCC Part 15E; ETSI EN 300 328, EN 301 893; LP0002, EN 60601-1-2
EMC FCC Part 15B, EN 301 489-1; EN 301 489-17, EN55022, EN55024, EN61000-3- 2/-3, BSMI CNS13438
Safety EN 60950-1, IEC 60950-1; BSMI CNS14336-1


Download the Zyxel WAC500H Datasheet (PDF).

Pricing Notes:

Zyxel Products
Zyxel Wireless
Zyxel 802.11ac Wave 2 Wall-Plate Unified Access Point
List Price: $254.99
Our Price: $179.99