
Zyxel UAG5100
Unified Access Gateway
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Overview:
Public Internet Access Done the Right Way
Providing Internet access in public areas is not the same as providing Internet access in homes or offices. Public Internet users come and go in masses, which makes access management and preventing bandwidth abuse especially challenging. The anonymity of public users makes it especially challenging to retain user data for legal purposes. Without the right Internet access solution, there is no way for public areas or venues like hotels to provide high-quality but controlled Internet access, let alone generate revenue from Internet services.
The Zyxel UAG5100 is a high-performance access gateway designed to manage guest access and generate revenue in public Internet access networks. Supporting up to 800 concurrent logins, the UAG5100 is perfect for medium-sized venues like hotels, convention centers or public libraries. It facilitates compliance with data retention laws, and ensures high-quality, always online Internet access with dual-WAN and per account bandwidth management capabilities. It also reduces hardware expenditure for BYOD deployments with a WLAN controller built-in.
- Supports 500 concurrent logins by default and up to 800 via license upgrade
- Integrated account generator, Web-based authentication portal and billing system
- Supports up to ten (10) SP350E Service Gateway Printers and SMS ticketing with ViaNett protocol
- Per account bandwidth management
- Dual-WAN load-balancing, failover and fall back support
- Built-in WLAN controller (supports 16 APs by default and up to 32 APs via license upgrade)
- Facilitates compliance with data retention regulations
- Provides ten (10) IPSec VPN tunnels for remote management by MSPs
Benefits:
Deploy with confidence
The Zyxel UAG5100 has the capacity to provide public Internet access to hundreds of users in medium-sized venues like hotels, libraries and convention centers. It supports 500 concurrent logins by default, and up to 800 via license upgrade. With dual-WAN support and per account bandwidth management, the UAG5100 maximizes Internet uptime and optimizes access quality to keep customers and visitors satisfied.
Generate revenue
The Zyxel UAG5100 is designed with advanced billing, user authentication, and access control features that help organizations like hotels manage guest accounts, block unauthorized access, and generate revenue with Internet services. It facilitates monetization of networking investments by offering Internet access as a paid service, or a free service with limitations and premium when a purchase is made.
Reduce CAPEX and OPEX
The Zyxel UAG5100 delivers Internet services with reduced capital and operational expenditures. Without additional hardware investments, the UAG5100 can scale up to 800 concurrent logins, and manage up to 32 APs with the integrated WLAN controller. The WLAN controller increases administrative efficiency with a centralized interface for AP management. The UAG5100 also offers ten (10) IPSec VPN tunnels that make it easy for MSPs to manage the gateway remotely.
Comply with regulations
No longer do organizations that provide public Internet access need to worry about fines nes that come with not being able to comply with data retention laws, like the EU Data Retention Directive (2006/24/EC). The Zyxel UAG5100 has data retention functions that automatically retain Internet usage records for government auditing when required.
Feature Introduction:
Capacity and Performance
The UAG5100 is designed to provide controlled network access to hundreds of guests in medium-sized venues like hotels or public libraries. It supports 500 concurrent logins by default and up to 800 concurrent logins with license upgrade.
Account Management
The UAG5100 features a captive portal and a built-in account generator that can manage 300 static accounts and up to 4,000 dynamic accounts. External RADIUS servers and external portal page redirection is also supported by the UAG5100.
Billing System
The UAG5100 supports up to ten (10) pre-paid billing plans. Billing plans can be customized with varying bandwidth speeds, service duration, and level of payment. Credit card billing is also available via PayPal.
Printer and SMS Ticketing
The UAG5100 supports SMS ticketing via ViaNett and up to ten (10) SP350E printers. The SP350E enables one-click billing and account generation, and supports group ticket printout of up to 50 tickets at a time.
Dual-WAN
The UAG5100 provides non-stop Internet uptime with dual-WAN support. Dual-WAN works with two Ethernet WAN connections for active-active load balancing or active-passive failover.
Bandwidth Management
The UAG5100 helps hotels ensure customer satisfaction with quality Internet services. It features per account bandwidth management to enforce equal bandwidth sharing and avoid bandwidth abuse.
WLAN Controller
The integrated WLAN controller supports CAPWAP, and enables centralized authentication and access management of multiple APs in the network. The UAG5100 can manage 16 APs by default, and up to 32 APs with license upgrade.
PoE Powered Device
The UAG5100 features a special Powered Device (PD) design that enables it to be powered by an IEEE 802.3at PoE switch. Users can do without a power adapter by powering the UAG5100 via the P5 LAN/DMZ port (yellow).
Data Retention
Deployed with a syslog server, the UAG5100 can automatically record user account information, MAC addresses, source and destination IPs, data volume and protocol type to comply with data retention laws like the EU Data Retention Directive (2006/24/EC).
Remote Management
The UAG5100 provides ten (10) IPSec VPN tunnels to make it easier and more efficient for MSPs (managed service providers) to remotely manage and service the UAG5100 installed at the customer premises.
Application Diagram:
Hotel Guest Access
- Users can connect two Ethernet WAN links to the UAG5100 to get higher uplink bandwidth with load balancing or WAN backup with failover
- The integrated WLAN controller enables users to centrally manage up to 32 APs with the UAG5100
- The SP350E printer can be installed at the reception desk to enable staff members to generate guest accounts with one click
- Managed service providers can remotely manage and service the UAG5100 with an IPSec VPN tunnel

Specifications:
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UAG5100 Specifications | ||
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Hardware Specifications | ||
10/100/1000 Mbps RJ-45 ports | 3 x LAN, 2 x WAN | |
USB ports | 2 | |
Ticket printer support | Yes (up to 10 printers) | |
System Capacity & Performance*1 | ||
Routing throughput (Mbps)*2 | 250 | |
Concurrent logins (default/max.) | 500/800 | |
Max. concurrent sessions*3 | 80,000 | |
DHCP pool size | 4,096 | |
Max. concurrent IPSec VPN tunnels | 10 | |
WLAN Management | ||
Built-in WLAN controller | Yes | |
Managed AP number (default/max.) | 16/32 | |
Power Requirements | ||
Power input | 802.3at PoE Plus input; 100 - 240 V AC, 50/60 Hz, 0.6 A max. |
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Max. power consumption (watt) | 25 | |
Physical Specifications | ||
Item | Dimensions (WxDxH)(mm/in.) | 382 x 205 x 44 / 15.04 x 8.07 x 1.73 |
Weight (kg/lb.) | 2.36 / 5.20 | |
Packing | Dimensions (WxDxH)(mm/in.) | 444 x 295 x 152 / 17.48 x 11.61 x 5.98 |
Weight (kg/lb.) | 3.7 / 8.16 | |
Environmental Specifications | ||
Operating | Temperature | 0°C to 40°C (32°F to 104°F) |
Humidity | 10% to 90% (non-condensing) | |
Storage | Temperature | -30°C to 70°C (-22°F to 158°F) |
Humidity | 10% to 90% (non-condensing) | |
MTBF (hr) | 71,032 | |
Certifications | ||
EMC | FCC Part 15 (Class B), CE EMC (Class B), C-Tick (Class B), BSMI | |
Safety | LVD (EN60950-1), BSMI |
Note:
*1: Actual performance may vary depending on network conditions and activated applications.
*2: Routing throughput measured using the industry standard IXIA IxLoad testing tool (1,460-byte TCP packets).
*3: Maximum sessions measured using the industry standard IXIA IxLoad testing tool.
Features:
Networking
Security
AAA & Billing
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Marketing
System Management
Monitoring and Reporting
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Accessories | |
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Model | |
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SP350E Service Gateway Printer
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Documentation:
Download the Zyxel UAG5100 Series Datasheet (PDF).
Pricing Notes:
- Pricing and product availability subject to change without notice.
List Price:
Our Price: $80.00
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